Error message when running RMS report generation job - Error message " Login failed for user NT AUTHORITY \ ANONYMOUS LOGON"
The following steps will help resolve the given issue:
Login to the DPS Reporter machine and click on Start > Run > Services.msc.
In the services window, right click on Symantec Data Processing Service > Properties > Logon tab
Change the Logon as from Local System Account to the Service Account.
Note: The Service Account used by a DPS that is assigned to the Reporter role must have the following characteristics:
Must be a Domain user account.
Must be a member of the local administrator group on the computer that hosts the DPS.
Account must have access to the reporting database.
Account must be a member of the "db_datareader" and "db_datawriter" groups for the reporting database. In addition the account must be granted the Delete, Execute, Insert, and Update privileges.
A DPS Reporter must be installed in a domain user context.
Account must have the "log on locally" privilege.
A utility to set the account privileges is included on the DPS. The utility is <install directory>
The Port field lists the TCP/IP Port the DPS uses to communicate with the Application Server. The default port is 3993
The roles checked in the DPS Role(s)checkboxes are assigned to the registered DPS
Imported Document ID: TECH115247
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