Symptoms Occurs when running Control Compliance Suite (CCS) for Windows queries.
When one or more users run queries simultaneously in a multi-user environment, queries may fail with the following error message "File sharing lock count exceeded. Increase MaxLocksPerFile registry entry."
This may also occur when running Control Compliance Suite (CCS) for Unix queries. (Key maybe increased to 60000 if not running Netware)
WARNING: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Special care should be taken when making changes to the Windows registry. Registry modifications should only be performed by people with experience using the registry editor. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes. For more information on backing up the Windows Server 2003 registry, view the Microsoft KB article 326216 at
Follow these steps to resolve the issue:
1. On the Information Server, click
Run | then type "
regedit" without the quotes.
2. Locate the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Jet\4.0\Engines\Jet 4.0. 3. In the right pane of Registry Editor, double click
4. On the
Edit DWORD Value dialog box, click
5. Modify the value of the
Value data box to equal 15000, then click
References For more information, see the Microsoft KB article 815281 at
Technical Information The
MaxLocksPerFile setting determines the maximum number of locks Microsoft Jet places against a file. The default
MaxLocksPerFile value is 9,500.
Imported Document ID: TECH115447
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