How do I generate an alert if one of my agents loses comuunication with the manager
Symptoms Agent Health status is red
The Agent Health Status will change to red if the agent service stops or the node the agent is installed on loses communication with the SCSP manager
Go to Assets and right click on the target agent machine and click properties
On the general tab click Configure Health
Configure the health timeouts to suit your own enviroment and requirements and select on what agent state an alert should be generated
Now we need to create a new alert if you click on alerts and click new alert give it a name and description, Now click on the filter tab, we're going to filter for event type communication for instance. Set the appropiate settings for Email and/or SNMP and you're done.
Imported Document ID: TECH115514
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