Where to find install logs for Control Compliance Suite (CCS) Reporting and Analytics
Last Updated December 02, 2013
Debug logging for Reporting and Analytics install Setup.exe, an unmanaged code, performs the following operations when the installation starts:
Copies the media to temp directory.
Perform checks for pre-requisites, and install as necessary.
Logs for the unmanaged portion of the installation (setup.exe) are present in the main log file by the name CSIInstallLog_<datetimestamp>.txt. Once the above operations are complete, setup.exe calls CSIExec.exe. CSIExec.exe is managed code, and its logs are present in the main log file.
The following different types of logs generate during installation:
Note: Install logs are stored in %temp%\csmsetup folder. The temp folder appears differently depending on the type of the session. For console session, the temp folder appears as C:\DOCUME~1\<username>\LOCALS~1\Temp. For the terminal session thetempfolder appears as C:\DOCUME~1\<username>\LOCALS~1\Temp\0. Caution: Install logs are removed when user logs off from the terminal session (RDP). Copy the install logs to some other permanent folder on the system (for example, C:\Symantec Logs) at the end of the installation. Quick Log
Imported Document ID: TECH116639
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