Your SEP client never talks to the SEPM. No installation failure and nothing reported in the windows event log. Example Symptoms (sylink log): 01/22 13:55:53  12007=>The Server name could not be resolved.
That windows box can now resolve the name of the SEPM
FIX DNS, or add names to the IP's and Names to the hosts file.
Windows 95/98/Me c:\windows\hosts
Windows NT/2000/XP Pro c:\winnt\system32\drivers\etc\hosts
Windows XP Home c:\windows\system32\drivers\etc\hosts
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This will clear the history and restart the chat.