The following error message may appear in the conduit log:
Network error occurred, SSL certificate problem, verify that the CA cert is OK (60), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls
The trusted.cert is either missing or corrupted.
To resolve problems with the trusted.cert
Open Windows Explorer and navigate to <install drive>:\Program Files(x86)\Symantec\SMSMSE\<version>\Server\etc
If a trusted.cert is currently present, delete it. If no trusted.cert is present, continue to step 3.
Download the attached trusted.cert and place it in the etc folder.
Premium AntiSpam should now register without errors.