The Product code will be a different value for each version of SEP client. Customer's can find the SEP product using one of the ways below.
Powershell
- Open a PowerShell Window as Administrator
- run the following command: get-WMIObject -Class Win32_product -Filter 'Name='Symantec Endpoint Protection"
- Results will be return similar to the following. The IdentifyingNumber in the output below is the MSI product code for SEP 14.3 RU 5 Windows 64 bit client.
IdentifyingNumber : {C6653FB2-E0B5-4709-9BC8-AB893A03C198}
Name : Symantec Endpoint Protection
Vendor : Broadcom
Version : 14.3.8268.5000
Caption : Symantec Endpoint Protection
How to locate product guid via the registry:
- Start --> run --> regedit
- Navigate to Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
- Browse through the Uninstall subkeys in the left-hand pane and check the values in the right-hand pane to find a value for the DisplayName that equals Symantec Endpoint Protection
- Find the UninstallString value and copy the data in that key. For example for Symantec Endpoint Protection 14.3 RU 5 the UninstallString is MsiExec.exe /I{C6653FB2-E0B5-4709-9BC8-AB893A03C198}
How to locate product code via the file system:
- Navigate to C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Cached Installs
- Open the file setup.ini with notepad
- The line ProductCode contains the product that can be used to with MSI. For example, the in the setup.ini file for Symantec Endpoint Protection 14.3 RU 5,you will see ProductCode={C6653FB2-E0B5-4709-9BC8-AB893A03C198}