403 Forbidden error in newly installed agent logs using SSL
Article ID: 152203
Updated On:
Products
IT Management Suite
Issue/Introduction
After pushing the agent to a machine through a script of some kind or the Altiris Agent push the following error may occur when the client is trying to communicate with the server.
Date: Feb 07 11:22:06:009
Source: ConfigServer
Description: RequestPolicies failed: HTTP error: 403 Forbidden (-2147209951)
Date: Feb 07 11:22:06:009
Source: ConfigServer
Description: RequestPolicies failed: HTTP error: 403 Forbidden (-2147209951)
Environment
Applies To
Notification Server
SSL
HTTPS
Cause
When the installation runs, we use a command line for AexNSC.exe; if that command line does not include the nsweb= parameter set for https://servername:port/altiris, then the client will try to communicate to the server via HTTP and will fail.
Resolution
Make sure the command line being used includes the nsweb= parameter and has the correct information. If you are doing the push from the console, edit the Altiris Agent Installation Settings and put in the correct URL.
Feedback
Yes
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