Error, "HTTP Request Failed: An existing connection was forcibly closed by the remote host"
Last Updated October 26, 2006
Clients not receiving packages from server with the following error in the agent.log:
<![CDATA[Error while sending event: HTTP Request Failed: An existing connection was forcibly closed by the remote host. -2147014842]]></event>
Looks like Symantec Client Firewall (SCS) is the issue here. The "HTTP Request Failed" errors in the Altiris logs coincide with a "Intrusion: Uploader_CGI" entry in the Symantec "Intrusion Prevention Violation" log. Further investigation may be needed regarding how to ensure that all our clients have the Symantec Firewall correctly configured.
Also, Micron's Intruder Detection System* has the same potential to close the connection.
Reconfigure SCS to accept communication from Package Server and Notification Server adding the Notification Servers and the Package Servers that the client is trying to hit to the Trusted list in the Firewall config.
Applies To Notification Server 6.x
Imported Document ID: TECH12658
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe