Symptoms After enabling a compliance policy that uses the Archive Files Attachment List, the compliance policy begins to catch messages that do not appear to fit the criteria.
This is due to the True Type detection for SMTP types. Symantec plans to include an update to resolve this issue in the upcoming Symantec Brightmail Gateway 9.0.1 release.
Remove the SMTP True Type detection from the Archive Files Attachment List.
1. In the Control Center interface, click on the Content section.
2. Click on Attachment Lists in the left pane.
3. Edit the Archive Files list.
4. Delete the "True file type is SMTP " designation from the Attachment Types list.
5. Click Save.
Imported Document ID: TECH132007
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