Symantec Brightmail Gateway has sent you an alert letting you know that the Directory Data Source requires a larger cache size. You want to know how to increase the cache size from Brightmail Gateway


======================= ALERT NOTIFICATION ================================

The Directory Data Service status is as follows:

Host :

Date : Tuesday, May 04, 2019 04:41:16 AM ADT Status : A directory data source requires a larger cache size.

Please check the directory data service logs for more information.

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The cache size configured for LDAP source is not enough to keep more records than configured

Increase Cache Size following this steps:

1. Go to Administration
2. Inside Settings choose Directory Integration
3. Edit your LDAP source
4. Go to Advanced tab
5. Inside Cache Settings change the value: Cache size for another higher value