The installation of Scan Engine 5.2.x fails. An error message displayed in either a dialog box or a log entry in the Application Log of Windows Event Viewer reads "Product Symantec Scan Engine -- Error 1923.Services Symantec Scan Engine(symcscsan) could not be installed. Verify that you have sufficient priveleges to install system services."
You have local administrator priveleges on the machine where you attempted to install Scan Engine.
You attempted to install on Windows 2008.
The following log entry appears in the Application Log of the Windows Event Viewer: Eventid: 11923 Source: MsiInstaller Event Data: Product Symantec Scan Engine -- Error 1923. Services Symantec Scan Engine (symcsan) could not be installed. Verify that you have sufficient priveleges to install system services.
In Control Panel, double-click "Programs and Features"
Double click on Symantec Scan Engine
Begin the Scan Engine installation again.
Imported Document ID: TECH132726
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