"You Are Not Authorized To View This Page" 403.6 error in the Console
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"You Are Not Authorized To View This Page" 403.6 error in the Console

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Article ID: 152519

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Updated On:

Products

IT Management Suite

Issue/Introduction

When trying to access the console from a computer, the following screen is shown instead:

You are not authorized to view this page

The Web server you are attempting to reach has a list of IP addresses that are not allowed to access the Web site, and the IP address of your browsing computer is on this list.


Please try the following:

  • Contact the Web site administrator if you believe you should be able to view this directory or page.

HTTP Error 403.6 - Forbidden: IP address of the client has been rejected.
Internet Information Services (IIS)


Environment

Symantec Management Platform Server (any version)

Cause

IIS has an option for IP denial, which can block access from any specific IP address. This setting can be applied to the default website or any specific location in its path, e.g. /Altiris/Console

Resolution

Open your IIS Manager and drill down to the Default Website (or subfolder).  Right click and choose the properties on it, and go to the Directory Security tab.  Then select the Edit button on the "IP address and domain name restrictions" setting.  If you need the IP security, make sure the IP address of your computer is on the list.  Otherwise, make sure that all computers are allowed access.