Error 68: Auto-Protect could not load internal configuration
Article ID: 152660
Updated On:
Products
Endpoint Protection
Issue/Introduction
You see the following error message in the Event Log: Error 68, CMC_ERROR_RTS_LOADED_DEFAULT_CONFIG.
Cause
This message indicates that Auto-Protect could not load the configuration file. This means that Auto-Protect is running, but is using a default configuration file.
Resolution
To fix the problem, deploy the antivirus policy again to the affected client. If redeploying the policy does not solve the problem, uninstall and reinstall the client.
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