Customer wants to configure Agent to Manager failover
Agent Connection Configurations let you configure Agent to Manager failover.
Failover is the ability of Information Manager components to automatically switch to designated secondary resources if the primary resource fails or terminates abnormally.
To configure Agent to Manager failover
1 In the Information Manager console, on the System view, on the Product Configurations tab, expand the domain, expand SSIM Agent and Manager and click Agent Connection Configurations.
2 Select the custom configuration to edit. You cannot edit the Default configuration.
3 In the right pane, on the SSIM Manager Failover tab, next to the Primary Manager text box, click the browse button (...).
4 In the Find Computers dialog box, do one of the following: ■ To proceed without modifying the Available computers list, select a computer to be the primary manager, and then continue at step 6. The Available computers list shows all Managers for the domain, up to the number of computers indicated by the Maximum search count text box. ■ To modify the Available computers list by specifying search criteria, in the revised Available computers list, select one or more computers.
5 Click OK.
6 On the SSIM Manager Failover tab, check Enable automatic Manager Failover.
7 Under Primary Manager Failover, do the following: ■ In the Reconnect attempts before failover text box, type the number of times that the Agent should attempt to connect to the Primary Manager before it fails over to the first Manager in the Secondary Managers list. ■ In the Seconds between reconnect attempts text box, type the time interval in seconds that will elapse between each reconnect attempt.
8 Under Secondary Manager Failover, do the following: ■ In the Reconnect attempts before failover text box, type the number of times that the Agent should attempt to connect to the initial Secondary Manager before it fails over to the next computer in the Secondary Manager list. ■ In the Seconds between reconnect attempts text box, type the time interval in seconds that will elapse between each reconnect attempt.
9 To create an ordered list of failover Managers, do the following: ■ Below the Secondary (failover) Managers list, click Add.
■ In the Find Computers dialog box, in the Available computers list, select the computer to make the first failover Manager. If you cannot immediately find the computer that you want, on the left side of the dialog box, enter search criteria, click Start Search, and then, in the Available computers list, select a computer. ■ Click Add. ■ Continue selecting and adding computers in the order in which you want them to be used for failover. ■ Click OK. The computers that you selected are added to the Secondary (failover) Managers list. ■ To change the order of the failover Managers, select a Manager and use the Move Up and Move Down arrows to the right of the list to move the Manager relative to the other Managers in the list.
10 To have the Agent automatically attempt to failback to the primary Manager, do the following: ■ Ensure that Enable automatic failback recovery is checked. ■ In the Seconds between failback connection attempts text box, type the number of seconds that should elapse between attempts to failback. ■ In the Maximum failback retry period (minutes) text box, type the maximum amount of time to wait before all failback attempts end and a new permanent primary Manager is established. ■ After a new permanent primary Manager is established, if you want to reset the connection between the Agent and the original Manager, you must do it manually, using the Primary Manager drop-down list.
11 To generate a single event when multiple connection failures occur, under Generate a Multiple Connection Failure Event, do the following: ■ In the Number of connection failures that must occur text box, type a number. ■ In the Time span during which connection failures occur (seconds) text box, type a time period. When the specified number of failovers occurs within the specified time period, an event is logged. If you enable Manager failover, connection failure events occur with the same frequency as failovers, based on the values for reconnect attempts.
If you do not enable failover, connection failures can still occur. The values you provide here determine how often events are logged for these occurrences.
12 Click Save.
You configure Manager failover to identify a primary Manager and provide an ordered list of failover Managers to which the Agent can connect if the primary Manager fails.
Imported Document ID: TECH141932
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