Upgrade and database migration to CCS10.5 Data Collection
CCS 10.5 lets you upgrade the RMS data collection components and the reporting and analytics components from the supported previous versions of the product. You can also upgrade the ESM data collection components to the latest release version for effective data collection by CCS 10.5.
You can upgrade the RMS data collection from the following release versions of the Control Compliance Suite: ■ CCS 9.0.1 CCS 9.0.1 with any update For example, CCS 9.0.1 with 2010 -1 Update. ■ CCS 10.0 ■ CCS 10.0 with any update For example, CCS 10.0 with 2010 -3 Update.
You can upgrade the Control Compliance Suite - Reporting and Analytics components from the following release versions: ■ CCS 9.0.1 ■ CCS 9.0.1 with any update For example, CCS 9.0.1 with 2010 -1 Update. ■ CCS 10.0 ■ CCS 10.0 with any update For example, CCS 10.0 with 2010 -3 Update.
After you upgrade the reporting and analytics components, you can migrate the databases such as CSM_DB, CSM_EvidenceDB, CSM_Reports to the latest database schema. The new database schema adheres to the Unified Database Modeling concept that is introduced in CCS 10.0. The migration of the databases can be performed using the utility, CCS Data Migration utility. This utility is located in the <installation directory>/Symantec/CCS/Reporting and Analytics/Application Server folder of the installed product.
Note: After you upgrade to CCS 10.5, the ControlComplianceSuite.chm located in the <installdir>\CCS\Reporting and Analytics\Documentation\Online Help directory will not be available. The CCS 10.5 uses a new help system, Symantec Help. You can access Symantec Help from the Help menu on the CCS Console toolbar or by pressing F1 or the Help button from the application dialog boxes.
Upgrading the RMS data collection components
The RMS data collection components of CCS can be upgraded from CCS 9.0.1 and later release versions to CCS 10.5. Before you upgrade to CCS 10.5, ensure that all the bv-Control products that are installed in the environment are updated with the same CCS Update. For example, if you have updated the bv-Control for Windows snap-in with the 2010-1Update, then all other bv-Control products too must be updated with the 2010-1 Update. The RMS data collection components that you can upgrade are as follows: ■ RMS Information Server and Console ■ bv-Control for Windows ■ bv-Control for UNIX ■ bv-Control for Oracle ■ bv-Control for SQL ■ bv-Control for Microsoft Exchange ■ bv-Control for NDS eDirectory ■ bv-Control for NetWare
Note: The bv-Control for Internet Security and Network Mapper products cannot be upgraded to CCS 10.5 through the supported upgrade path. If you want to get the latest update of these products, then upgrade to the latest CCS 9.0.1 with 2010-2 Update. For every bv-Control product that you upgrade, you must first upgrade the RMS Information Server and Console. You must upgrade the ECS and the Query Engines of the bv-Control for Windows to the latest supported version. For the bv-Control for UNIX and the bv-Control for Oracle products, you must upgrade the UNIX agents to the latest supported versions. The upgrade details of bv-Control for UNIX, bv-Control for Oracle, and bv-Control for Windows are as follows:
To upgrade the ECS and Query Engines, you must run through the bv-Control for Windows Configuration Wizard.
ECS and Query Engines of bv-Control for Windows.
To upgrade the UNIX agents of the bv-Control for UNIX, apply the product upgrade, rf10500.
Upgrading to Control Compliance Suite 10.5 35 Upgrading the RMS data collection components To upgrade the UNIX agents of the bv-Control for Oracle, apply the product upgrade, rf10500.
Note: The installer places a copy of the installation files in the media cache folder. On the Windows Server 2003 and Windows XP computers, the media cache is in the folder, C:\Documents and Settings\All Users\Application Data\Symantec\ Symantec Control Compliance Suite- Data Collection\MediaCache.Onthe Windows Server 2008, Windows Vista, and Windows 7 computers, the media cache is in the folder, C:\ProgramData\Symantec\Symantec Control Compliance Suite - Data Collection\MediaCache. These files require approximately 1.2 GB.
Upgrading the RMS Information Server and the bv-Control products
You can upgrade the RMS Information Server, Console, and the bv-Control
products to CCS 10.5.
Ensure that the prerequisite for RMS Console and Information Server upgrade
To upgrade the RMS Information Server, Console, and bv-Control products
1 Insert your Symantec Control Compliance Suite 10.5 product disc into the
disk drive of your computer and double-click Setup.exe.
2 In the SymantecControlComplianceSuite10.5 panel, click DataCollection.
3 In the Data Collection panel, click Data Collection.
If any prerequisites are absent, a warning message appears. In the warning
message, click Yes to install the missing prerequisites.
4 In the Welcome panel of the wizard, check I accept the terms of the License
agreement and click Next.
5 The Licensing panel lets you add licenses to your RMS Console and
Information Server. Drag and drop license files into the window, or click
Browse to locate the license files. After you add all the licenses, click Next
6 In the Upgrade panel, select the installed bv-Control products to upgrade.
Click an item's name for more information about the item. Click Next to
A message appears with the list of bv-Control products for which old licenses
are to be renewed. Click Back to renew the license in the Licensing panel and
return to this Upgrade panel.
7 In the Add Features panel, select any new features to add to the existing
installation. Only licensed features appear in the list of available features.
Check the box next to a feature and then click Next.
8 The Prerequisites panel lists the prerequisites for the features that you have
selected. Any missing prerequisites are marked with a red X icon. You must
manually add the prerequisites before you complete the installation. Click
the plus (+) symbol beside a prerequisite with a red X icon to list the additional
details and click Install to install the prerequisite. If you install a service such
as MSDE, you must start it manually using the Services control panel. When
the prerequisite installation is complete, click Refresh to update the
When all prerequisites have a green check icon, click Next.
Upgrading to Control Compliance Suite 10.5 37
Upgrading the RMS data collection components
9 In the Summary panel review the features that you want to upgrade or add.
and then click Next.
If the MSDE or Microsoft SQL Server that the Information Server is assigned
to is not properly secured, then a Security Alert dialog box appears.
10 In the Setup Progress panel, you can view the progress of the installation.
11 After the installation completes, in the Finish panel click Finish.
You can check LaunchRMSConsole to launch the RMS Console.
Product version: CCS10.5
Imported Document ID: TECH147222
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