This article is a comprehensive list of issues existing in PGP Desktop 8.x, which are resolved in the PGP Desktop 9.x release. This article also provides workarounds for PGP Desktop 8.x issues where possible. This article also contains a list of customer-requested and other enhancements offered in PGP Desktop 9.x.
Plug-in Related Issues
Many PGP Desktop 8.x issues, caused by interactions between PGP plug-ins and email clients, have been eliminated by the ability of PGP Desktop 9.0 to proxy and automatically encrypt and decrypt SMTP/S, POP/S, IMAP/S, MAPI, and Lotus Notes email traffic... The following plug-in related PGP Desktop 8.x issues have been eliminated with the proxy abilities of PGP Desktop 9.0:
Changes after saving a draft of the message were lost in certain formats If you desire to continue using PGP Desktop 8.x the following support doc will help you work around this issue: www.symantec.com/docs/TECH148901
Characters were added to the end of the cyphertext with Outlook Express A PGP Desktop 8.x work around to this issue is to use the clipboard or current window features instead of the Outlook Express plugin.
Send button was disabled when x.509 certificates were found in Outlook profiles If you need to continue using PGP 8.x and are experiencing this issue, please contact PGP Support via this support site.
Rich Text messages are not decrypted (recipient sees attachment: PGPexch.rtf.pgp) If you desire to continue using PGP Desktop 8.x the following support doc will help you work around this issue: www.symantec.com/docs/TECH148900
Changing email's follow-up flag caused message body to disappear in rare circumstances This only occurs when using Outlook 2000 with an Exchange 2000 MAPI connection. Upgrading to a later version of Outlook, or using other mail protocols, or upgrading to PGP Desktop 9.0 resolves this obscure issue.
Plaintext messages were sent in cleartext when Outlook 2003 was installed as an upgrade to Outlook 2000 and the local .pst file was not upgraded. If you desire to continue using PGP Desktop 8.x the following support doc will help you work around this issue: www.symantec.com/docs/TECH148902
OLE Objects were not supported with the plug-in This meant that the OLE object would not get encrypted even though the rest of the message body was encrypted.
New features that exist due to the elimination of plugin dependencies:
Microsoft Word can now be used as an email editor in Microsoft Outlook.
Policy based encryption eliminates the need for encrypt/decrypt buttons in the email client.
More email clients can now be used. (from the readme)
Email Client Compatibility
PGP Desktop supports the SMTP, POP3, IMAP4, Outlook MAPI, and Lotus Notes protocols. The following email clients are supported:
Microsoft Outlook 2007 (Outlook 12)
Microsoft Outlook 2003 SP2
Microsoft Outlook XP SP3
Microsoft Outlook 2000 SP3
Windows Mail 6.0.6000.16386
Microsoft Outlook Express 6
Lotus Notes 5.0.11, 6.x, 7.0.1
Thunderbird 1.0 or later
Novell GroupWise 6.5.1 or later
Other email clients using the supported protocols may work, but have not been certified for use.
Issues relating to the automatic removal of blank lines and word wrapping are eliminated.
PGPMIME is now supported in all email clients.
Other Requested Improvements
Users now have the option to enter proxy settings when the license authorization fails.
SMS rollouts are now possible for large deployments by using .msi files instead of .exe files.
Lotus Notes users now no longer need to install the PGP Desktop Domino plugin on the Lotus Notes Domino server. All that is required is to simply install PGP Desktop locally.
Imported Document ID: TECH148906
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