When attempting to perform PGP Whole Disk Encryption, you receive the error
Cannot commit to disk.
This error can occur when attempting to encrypt a disk with PGP Desktop 9.8.3 on Windows XP SP3. Windows XP Service Pack 3 is supported on versions of PGP Desktop 9.9.x and above. To use PGP Desktop on a system with Windows Service Pack 3, you must upgrade PGP Desktop.
To upgrade PGP Desktop:
Uninstall PGP Desktop.
Reboot the computer.
Delete the PGP Corporation folder with the following directory: C:\Documents and Settings\%USERNAME%\Application Data\
Download the most recent version to PGP Desktop using the link in your order confirmation email.
Install PGP Desktop and authorize the license.
Imported Document ID: TECH149372
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.