ADAM Setup Fails: Error 800704d ADAM_EncryptionAnywere not installed
While running ADAMSETUP.exe, the installation completes, but the ADAM service will not start.
The following error message appears:
The service 'ADAM_EncryptionAnywhere' because of the following error:
Error code: 0x8007041d
The service did not respond to the start or control request in a timely
Cause: The ADAM setup program incorrectly set the ADAM service to run as "NT AUTHORITY\LocalService" instead of "Local System Account"
This solution applies to all versions of EA Hard Disk and EA Removable Storage.
Run Services.msc to start the Services control panel
Right-click on the "EncryptionAnywhere" service and click "Properties"
Click the "Logon" tab
Select the "Local System Account"
Right-click again on the "EncryptionAnywhere" service and select "Start"
The service should start, allowing the ADAM installation to continue
Imported Document ID: TECH151665
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