Report Data Synchronization job fails with an error - Error in submitting query job to DPS on Control Compliance Suite (CCS).
An error occurred in ReportSync activity. Error in submitting query job to DPS: A transport-level error has occurred when receiving results from the Server (provider: TCP Provider, error: 0 - The specified network name is no longer available.)
On the SQL Server machine that hosts the CCS databases, make the following changes
Launch SQL Server Configuration Manager
SQL Native client configuration (make changes to all client configurations)
Go to client protocols
Disable Shared memory
This value should make TCP number 1 (make sure TCP IP is enabled is number 1)
Restart SQL server machine
Symantec Control Compliance Suite (CCS) v10 installed.
Done grammatical correction.
Imported Document ID: TECH152861
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