[12034] Network error occurred, Callback aborted (7), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls
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[12034] Network error occurred, Callback aborted (7), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls

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Article ID: 153857

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Updated On:

Products

Messaging Gateway

Issue/Introduction

conduit_log reports "Callback aborted (7)" error.

You see the following error in conduit_log:

[12034] Network error occurred, Callback aborted (7), check your network connection settings, check your proxy settings (if applicable), and check to ensure that port 443 (HTTPS) is open through any relevant firewalls.

Resolution

This error can occur when conduit process is stopped during rules download activity.  If you are seeing this error repeated in conduit_log and the antispam rules are not updating, please contact Symantec Technical Support for assistance.


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