The Symantec Endpoint Protection Manager (SEPM) service does not start.
Displaying 'HTTP 500 Internal Server Error’.
Unable to log on to the SEPM.
Pop-up Error: "Failed to connect to server. Make sure that the server is running and your session has not timed out. If you can reach the server but cannot log on, make sure that you provided the correct parameters. If you are experiencing network issues, contact your system administrator."
Error in catalina.out log: "emptyDir: Error, Can NOT delete -> <Drive Letter>:\Program Files\Symantec Endpoint Protection Manager\tomcat\temp\jar_cache1369404286878866663.tmp
java.lang.Exception: HTTP 500 Internal Server Error."
This issue can be caused by non-default Microsoft permissions being applied to installation directory: <Drive letter>:\Program Files\Symantec
Open Windows Explorer
Select the folder: "<Drive Letter>:\Program Files\Symantec"
Right-click on the folder and click on Security tab and in the Enter Object Name field, type in Authenticated User and click on the Check Names button.
Click on OK button.
On Security tab and click on Advanced button.
Click on Add button under the Permissions tab on Advanced Security settings for Symantec window
Add Authenticated User.
Ensure that the check-box is selected for the item Replace permission entries on all child objects with entries shown here that apply to child objects.
Click Apply > OK > Apply > OK
Windows Server 2008 SP2 64-bit
By Default the 64-bit mode is On for Application pool, 32-bit mode was set to false for Application pool.