CCS job fails with error message: "An error occurred in Data activity: Unable to retrieve list of Assets from ADAM..."
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CCS job fails with error message: "An error occurred in Data activity: Unable to retrieve list of Assets from ADAM..."

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Article ID: 153939

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Updated On:

Products

Control Compliance Suite Windows

Issue/Introduction

Control Compliance Suite (CCS)

An Evaluation job or Data Collection Job fails with one of the error messages below:

"An error occurred in Data activity: Unable to retrieve list of Assets from ADAM. No assets were resolved from the directory either due to insufficient permissions or invalid job definition."

or

"An error occurred in Data collection activity: Unable to retrieve list of Assets from ADAM: No Assets were resolved from the directory, either due to insufficient permissions or an invalid job definition"

Environment

CCS 12.6.x

Cause

The asset group selected to run the evaluation against has no assets imported, or you are running a standard against a CCS Dynamic group and there are no assets of that type in that group.

Resolution

Run an asset import job to import the asset into CCS, and then run a data collection job before running the asset Evaluation job.

Or in the case with Dynamic groups, make sure there are assets of the correct type for the Standard in the Dynamic group before running the Data Collection job.