You have installed a new scan engine on a remote computer. The new scan engine shows up in the CCS-VM console under Administration > Scan Engines; however, its status is 'Pending Authorization'. You are unable to Refresh the scan engine. You get the following error, when you try to refresh the scan engine. 'Cannot refresh scan engine. Unauthorized console connection from (ip address of the CCS-VM server) on port XXXXXX'
'Cannot refresh scan engine. Unauthorized console connection from (ip address of the CCS-VM server) on port XXXXXX'
The console contacts the newly added remote scan engine at the IP address specified. Until it establishes the connection, the console indicates an "unknown" state for the scan engine. Once the connection is established, the state changes to "Pending Authorization." You must enable the console to work with each newly added scan engine to prevent unauthorized use of the scan engine.
Enable the console to use the scan engine:
1. Open a command prompt interface on the scan engine's host computer.
2. Type the following command:
and hit Enter.
This command lists all of the consoles associated with the scan engine. The host IP address of the console on which you added the scan engine appears in the list with an ID number assigned by the scan engine, and an enabled parameter set to "0," indicating that the console has not been enabled yet.
3. To enable the console, type the following command:
enable console <ID number assigned by scan engine>
and Hit Enter. A message indicates that the console has been enabled, and the enabled parameter for the console changes to "1".
4. Refresh the scan engine from the CCS-VM console. No errors are displayed now and the status changes to Active.
Windows 2003 server 64 bit running CCS-VM, Windows XP running remote scan engine.
Imported Document ID: TECH156856
Subscribing will provide email updates when this Article is updated. Login is required.