The settings are exported from Symantec Mail Security for Exchange. The settings file created is moved to a new computer and imported into SMSMSE. During the import process the following error message is shown and the settings are not imported:
Settings cannot be imported. Contents of the selected file are invalid or current asset does not support settings specified in the selected file
Conditions
Use the following steps to see the version of Exchange in the settings file:
1. Open the settings XML file in an editor.
2. Search for the following XML node PlatformId like this example:
<PlatformId>Exchange2007</PlatformId>
Settings from SMSMSE installed into a specific version of Exchange cannot be imported into SMSMSE running on a different version of Exchange.
This is expected behavior.
Technical Information
1. Open the SMSMSE Administration Console.
2. Click the File|Export... menu item.
1. Open the SMSMSE Adminstration Console.
2. Click the File|Import... menu item.