After uninstalling and reinstalling of SEPM with a fresh Database, SEP Client does not communicate with the SEPM
Sylink Log shows the following Error
05/20 11:36:45  <InternetCallback> An error occurred while copying the socket address: 80 Socket Address: [2002:9ea3:5d43 size: 28
05/20 11:36:45  <UpdateHardwareRequest::>SMS return=404
05/20 11:36:45  <ParseHTTPStatusCode:>404=>404 Not Found
05/20 11:36:45  HTTP returns status code=404
05/20 12:07:09  <ParseErrorCode:>12029=>The attempt to connect to the server failed.
05/20 12:07:09  <SendRegistrationRequest:>SMS return=0
05/20 12:07:09  <ParseHTTPStatusCode:>0=>Uninterpreted Status
05/20 12:07:09  <SendRegistrationRequest:>ERR to query content length
Possible reason IPv6 "tunnel adapter 6t04 adapter" Enabled, does not allow client to communicate properly.
Previous Client communication settings not getting removed from the Client computer
To fix "An error occurred while copying the socket address: 80 Socket Address: [2002:9ea3:5d43 size: 28"
In order to disable this “6to4 Tunnel” follow the below steps 1. Go to Device Manager 2. Click on View menu and select Show hidden devices 3. Then expand the network adapters and disable “Microsoft 6to4 adapter”.
Also bind 127.0.0.1 with HTTP
1. Go to Command Prompt 2. Type netsh http add iplisten ipaddress=127.0.0.1 3, Select YES 4. net stop http 5. Point 4 is really necessary. If you do it make sure to start all the stopped services again.
To fix "The attempt to connect to the server failed."
Create a new package with a custom setting having Remove all previous logs, policies, and client-server communication settings checked
SEPM installed on Windoes Server 2008 R2 64 Bit with SQL 2008 database
SEP Client installed on Windows Server 2008 R2 64 Bit
Imported Document ID: TECH160539
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