The setup freezes with no error message. Event ID gives MsiInstaller Event ID : 11719 The Windows Installer Service could not be accessed.
Event ID : 11719 The Windows Installer Service could not be accessed.
Do not have enough permission to access the windows installer services.
Method 1 Verify the DCOM Permissions
1. Log on an account with administrator privileges. 2. Click Start, type dcomcnfg, and then press Enter. 3. Expand Component Services and Computers, right click My Computer and select Properties. 4. On the Default properties tab: 5. In the Default Authentication Level list, click Connect. 6. In the Default Impersonation Level list, click Identify, and then click OK.
Method 2 Give Full Control Permission to the SYSTEM Account
1. Start Windows Explorer, right-click the computer’s root hard drive, and then click Properties. 2. Click the Security tab, and then click Edit. 3. In the Group or user names box, click the SYSTEM account. 4. Under Allow, make sure the Full Control checkbox is checked , and then click OK.
Method 3 Verify the Registry Permissions
1. Click Start, type Regedt32 and then press Enter. 2. Select HKEY_CLASSES_ROOT, on the Edit menu, click Permissions. 3. Verify that the SYSTEM account has been added and that it has Full control. If it does not, add the SYSTEM account with Full control. 4. Please use the same method to give Full control permission to the following registry keys:
Method 4 Verify the Windows Installer service properties
1. Open the Service control panel by searching for services.msc on the Start Menu. 2. Right-click on Windows Installer and then select Properties. 3. Verify that the service is set to Manual Startup type and that the path to the executable is c:\Windows\system32\msiexec /V. (assuming C is your system drive) 4. Verify that the service is set to Log on as the Local System account on the Log On tab.
Imported Document ID: TECH161476
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