You want to know what is contained in the recovery file that the Symantec Endpoint Protection Manager creates during installation and updates.
When you install the Symantec Endpoint Protection Manager, a file named recovery <timestamp>.zip is created. This file contains the information that is required to restore communication between a Symantec Endpoint Protection Manager and the Symantec Endpoint Protection clients. You use this file if the manager needs to be reinstalled for any reason. During the re-installation process, you are prompted to select the recovery file.
Key components of the recovery file
The server private key (the tomcat keystore)
The server private key password (to unlock the tomcat keystore)
The encryption password (also known as the “KCS Key”)
The Apache SSL keys
Configured TCP port numbers
Symantec strongly recommends that you back-up your recovery file and store it in a safe place whenever you install, re-install, or reconfigure the manager. See the Symantec Endpoint Protection and Symantec Network Access Control Implementation Guide for more information about using and backing up the recovery file.
The recovery file does not restore policies or groups, which are stored in the Symantec Endpoint Protection Manager database. If the database requires recovery, you must restore it from a backup. See the Symantec Endpoint Protection and Symantec Network Access Control Implementation Guide for more information about recovering the Symantec Endpoint Protection Manager database .
Additional recovery files will be generated when upgrading to a newer version or after some configuration changes. The filename format is: Recovery_yyyy_mm_dd_hh_mm_ss.zip
Imported Document ID: TECH162311
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