Cannot view a scheduled report from a Symantec Endpoint Protection Manager
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Cannot view a scheduled report from a Symantec Endpoint Protection Manager

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Article ID: 154496

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You are attempting to view a scheduled report from a Symantec Endpoint Protection Manager, but some portions are not displayed, or interactive elements do not work (e.g. collapse/expand buttons in hierarchical views).

Possible errors (examples):

Actual Result:
Java script error:
Message: Object expected
Line: 1
Char: 1
Code: 0
URI: mhtml:file://C:\Users\...\My weekkly Status Report_Oct 29_ 2010 4-44-32 PM.mht


Message: Object expected
Line: 1
Char: 1
Code: 0
URI: mhtml:file://C:\Users\...\My weekkly Status Report_Oct 29_ 2010 4-44-32 PM.mht
 

Cause

You may get unexpected results when viewing such reports on a system that is different from the one that sent it, if the original system is not part of the browser's Trusted sites.
 

Resolution

Add the Symantec Endpoint Protection Manager systems to your browser's Trusted Sites.

See also Internet Explorer Enhanced Security and Security Zone GPOs may block web access to Symantec Endpoint Protection Manager