Services "Brightmail Engine" and "MTA" fail to start. Manually starting them in SMG console also fails. After connecting to SMG server via SSH, it is found that the file /data/scanner/jobs/bmserver/bmserver.pid does not exist, while it should be there.
The error below shows in console > status > logs:
 kicker: can not open bmserver pid file /data/scanner/jobs/bmserver/bmserver.pid: No such file or directory.
The file is missing unexpectedly.
After rebooting the SMG server, the file will recover and the 2 services will start without problems.
Imported Document ID: TECH163500
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