Registering with an IA fails due to certificate error
Description: Product certificate validation failed for the following reason(s):
PartialChain: A certificate chain could not be built to a trusted root authority.
RevocationStatusUnknown: The revocation function was unable to check revocation for the certificate.
OfflineRevocation: The revocation function was unable to check revocation because the revocation server was offline.
Registering an IA when the certificate was created by a third party source (e.g. not Symantec or CA) and/or using an intermediate Certificate Server.
Please contact Symantec Support to instructions and script to install the third-party certificate.
Imported Document ID: TECH163688
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