Invalid or Invalid Hostname Error when configuring a Backup location or the Active Directory and LDAP settings in Symantec Protection Center 2.0
Last Updated August 10, 2011
When configuring the Location to be used for the SPC 2.0 (Symantec Protection Center) backups or the Active Directory and LDAP Server setting Hostname a Invalid or Invalid Hostname error will be displayed next to the field if a server is used that starts with a Number rather than an Alpha character. See screen shots below.
Invalid Backup Location error
Invalid Hostname error
There is a limitation currently with in the SPC GUI that is limiting the use of server names that start with a number. The server may be accessible by the SPC server but the GUI won't allow the settings to be saved until a computer name that it feels is valid is entered.
For backups use of a server name that starts with a number select a server share that start with an alpha character to resolve this issue. The use of the IP of the server will be ok if an alternate server isn't available.
For adding accounts use the IP of the Sever in question rather than the computer name that starts with a number the GUI can be satisfied and the settings can be saved and connectivity to the desired resource can be achieved.
------- Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.
This issue is currently being considered by Symantec to be addressed in the next major revision of the product. There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. Please note that Symantec reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests or introduces new risks to overall code stability. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please refer to the following Web site: