Enable trace logging to troubleshoot advanced task issues that involve the task services on a site server.
Task Service To enable trace logging for task do the following:
Execute the Registry file attached to this KB on the task server, or the commands below.
Modify the 'Severity' key under 'HKLM\software\altiris\Altiris Agent\Event logging\logfile' to a decimal value of '255'. Note: See INFO4969 "Symantec Management Agent (Altiris Agent) 7.5 and later Troubleshooting" KB under "Verbose Agent Logs" section for additional Agent logging registry keys such as 'MaxSize'.
Restart these services
Altiris Object Host Service (AtrsHost)
Altiris Client Task Data Loader (CTDataLoad)
World Wide Web Publishing Service (w3p)
Symantec Management Agent
Alternatively, execute the attached commands in a Run Script task targeting the desired servers:
Enable Verbose logging of Task Server and Altiris Agent: