After migrating to Symantec Endpoint Protection 12.1, Windows Action Center reports "Turn on Symantec Endpoint Protection"
Last Updated February 01, 2013
Symantec Endpoint Protection (SEP) is turned on and enabled, yet the Windows Action Center reports the following information under Control Panel > System and Security > Action Center after the upgrade from SEP 11.x to 12.1:
“Windows Defender and Symantec Endpoint Protection both report that they are turned off.”
“Spyware and unwanted software protection (Important)” displays “Windows Defender and Symantec Endpoint Protection both report that they are turned off.”
During the migration from 11.x to 12.1, the 11.x client is not unregistered from the Windows Action Center at the appropriate time, resulting in the Windows Action Center reporting that SEP is off.