After Installing PGP Desktop 10, you cannot enter your license information. When you view the PGP License information, it only displays that PGP Zip is enabled.
This can occur if you click Cancel when the PGP Licensing Assistant is initially displayed after rebooting the computer.
To fully enable the functionality of PGP Desktop, you must enter your license information. Use the following steps to update your PGP Desktop license:
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This will clear the history and restart the chat.