Quarantine notification e-mails that are sent out to the members of an e-mail distribution list cannot be disabled on a Symantec Messaging Gateway versions 9.5 and above even if the SMG settings for these notifications have been disabled.
The settings that should disable these notifications are located here when unchecked:
Quarantine Settings, under "
Notify distribution lists
Directory Integration, under "
Address Resolution Options":
Enable distribution list expansion
Distribution lists are e-mail enabled groups of users under an LDAP implementation, such as Active Directory on a Windows server.
This issue has been addressed with the Symantec Messaging Gateway (SMG) version 10.0.0. Notidication delivery to distribution lists will now be enabled and disabled as expected.
Imported Document ID: TECH166201
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