Symantec Installation Manager (SIM) returns a "Existing workflow installation detected on SMP" warning during the "Install Readiness Check" while performing a ServiceDesk upgrade from ServiceDesk 7.1 to ServiceDesk 7.1.x and says that "You must manually upgrade the Workflow Server that is on this SMP".
Workflow is now a built in component of the Symantec Management Platform 7.1 (SMP) console install but SIM still sees it as a independent solution requiring a separate install.
This warning can be ignored. Workflow will be updated to 7.1.x with the ServiceDesk solution upgrade.
Imported Document ID: TECH166252
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