PMS 7.x - Unable to import patch: import of available vendors software and language failed
Last Updated January 23, 2015
PMS 7.x - Unable to import patch: import of available vendors software and language failed.
"Download failed for 'http://www.solutionsam.com/imports/7_1/patch/windows/WindowsPatchSupportedResources.cab' ( Exception Details: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond XX.XXX.XXX.XX:80 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) --- End of inner exception stack trace --- at Altiris.PatchManagementCore.Utilities.File.DownloadToStreamWithRetries(Uri uri, DownloadContext downloadContext) at Altiris.PatchManagementCore.Utilities.File.Download(String fromUrl, String toDirectory, String toFileName, Boolean forceDownload, DownloadParameters miscDownloadParams) ) ( Exception logged from: ( Extra Details: Type=System.Net.WebException Src=Altiris.PatchManagementCore Inner Extra Details: Type=System.Net.Sockets.SocketException Src=System )","Altiris.PatchManagementCore.Utilities.File.Download","AeXSvc","149"
Proxy server settings were not configured in the SMP.
The problem is solved after configuring Proxy and enable the "Enable keep alive" setting and entering credentials
The proxy settings can be configured in the SMP Console > Settings > All Settings > Notification Server > Notification Server Settings > Proxy tab.
Check the "Enable keep alive" setting and enter credentials, Save changes and test PM Import
SMP 7.1 SP1, PMS 7.1 Sp1, Onbox SQL 2005 32 bit
7.2 MP1, 7.5
Imported Document ID: TECH166288
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