Unable to log into the Protection Engine console after upgrading.
Article ID: 154848
Updated On:
Products
Protection Engine for Cloud Services
Scan Engine
Protection for SharePoint Servers
Protection Engine for NAS
Issue/Introduction
After upgrading from an older version of Scan Engine, the web interface is blank except for four small boxes in the upper right-hand corner.
The screen is blank except for four small boxes in the upper right-hand corner.
Cause
You are using the old web address that is not secure (http://localhost:8004).
Resolution
You must use the secure URL to access the console: https://localhost:8004.
Applies To
Scan Engine 5.2 and Protection Engine 7.0
Feedback
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