Unattended exports are generating an error: The external export process failed (error -2146234327) after installing 2011-3 PCU
Last Updated May 29, 2012
Unattended exports are correctly configured and using a bindview/domain administrator credentials.
Problem occured after installing 2011-3
Manual exports of query results as well as attended exports of task list queries work fine.
Export formats are XML and CSV.
Log file analysis:
From log file BVJobProcessor.log
Opening result stream (D:\Program Files\Symantec\RMS\BVT_58d37ce97cac4e6cb427f7e525f523f9.bin)...
Reading 4-byte result stream...
Error in Exporting: The external export process failed (error -2146234327) but did not report any errors. The export may or may not have completed. An explanation may be found in the HandleExport.exe logfile, once logging is enabled.
From HandleExport.exe logfile:
BVJetQueryResult.cpp(627) | 0: Error: Time Taken by Function Transform is 0
This is a known issue that sometime comes, after upgrading RMS 10.5.1 with PCU 2011-3.
The fix for the same was produced in a private fix QF# 20113, and is also included in PCU 2011-4.
Windows 2003 SP2 Standard Edition - 32bit. There are C: and D: disks partitioned from a Raid5, RMS is installed to D:\Program Files\Symantec\RMS\
Imported Document ID: TECH167575
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