PGP Desktop uses its own encryption/signing service. If PGP Desktop is enabled to encrypt/sign messages with Outlook it may conflict with Microsoft Outlook S/MIME encryption services.
If you are using Microsoft Outlook S/MIME encryption services while PGP Desktop is enabled to encrypt/sign Outlook messages you will need to Exit PGP Services and restart Outlook for Microsoft Outlook S/MIME encryption to work.
Imported Document ID: TECH168529
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