Unable to start the SEPM services after Upgrading manager to 12.1
Checked the Scm-server-0 log:-
2011-07-21 03:18:38.411 SEVERE: Unknown Exception in: com.sygate.scm.server.util.securitydata.VirusData
java.io.FileNotFoundException: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\temp\indexW.html (The system cannot find the file specified)"
-Error in event viewer"event id:-7031 . The Symantec endpoint protection manager service terminated unexpectedly.Restart the service.
-While trying to start the service in Services got the error as "error 1067.The process terminated unexpectedly"
-While upgrading the SEPM the service for SEPM was not stopped as such the installation might have gone corrupt.
-Please run the repair for the SEPM from the Downloaded setup of SEPM 12.1.
-Issue will be resolved
Server Operating System: Windows Server 2003 - Enterprise Edition Server Service Pack: 2 Environment: Domain
-The source for the event id=7031 . "The Symantec endpoint protection manager service terminated unexpectedly.Restart the service" is service control manager.
Service Control Manager (SCM) stops services and driver services. It also reports when services terminate unexpectedly or fail to restart after it takes corrective action.
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12.1 RU1, 12.1
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This will clear the history and restart the chat.