The "update check" command returns "E: Broken packages" error while trying to upgrade to Symantec Messaging Gateway (SMG) version 9.5.2 or above
Last Updated May 16, 2012
Running the CLI (Command Line Interface) command "update check" returns "E: Broken packages" error when trying to upgrade to SMG version 9.5.2 or later.
Following verbose error is returned by "update check" CLI command:
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
Since you only requested a single operation it is extremely likely that
the package is simply not installable and a bug report against
that package should be filed.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
sms-appliance-release: Depends: bzip2 (= 1.0.3-6.el5_5) but 1.0.5-6 is to be installed
Depends: bzip2-libs (= 1.0.3-6.el5_5) but 1.0.5-6 is to be installed
Depends: dhclient (= 3.0.4-1_sms) but it is not going to be installed
Depends: ethtool (= 6-4.el5) but 6.0.0-sms is to be installed
Depends: hwdata (= 0.213.18-1_smg) but 1.0.0-2_sms is to be installed
Depends: kernel (= 2.6.18-238.9.1_sms)
Depends: perl-LockFile-Simple (= 0.2.5-1.el5) but 0.2.5-1.0.rh9.rf is to be installed
Depends: reiserfs-utils (= 3.6.20-1_sms) but 2:3.6.13-1 is to be installed
Depends: tzdata (= 2010l-1.el5) but 2010o-1_sms is to be installed
E: Broken packages
This is a known issue.
This specific error message returned by the "update check" CLI command can be safely ignored.
Imported Document ID: TECH169454
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