Error "The server failed to update the tree" when trying to modify Software Dependencies to a Software Resource in a Managed Software Delivery policy
Last Updated September 20, 2011
The user creates a Managed Software Delivery Policy to use the same package for two steps (In one case, the first uninstalls the existing install the second installs it fresh from the same package). Add the package twice and then try editing the dependencies. At this point, there is an error stating "The server failed to update the tree". However, if only one package is added then the dependencies are edited, there is no error.
This can be duplicated as follows:
Create a software resource (SWR) with multiple command lines.
Add a couple of dependencies.
Create a Managed Software Delivery (MSD) policy for this SWR.
Enable one of the dependencies on that SWR.
Then add the same SWR to the MSD policy again and select another command line.
Then try to enable another dependency on the second iteration of the SWR and it throws a "Message from webpage" pop-up error stating:
"The server failed to update the tree".
Date: 9/16/2011 2:20:02 PM
Tick Count: 1491833578
Host Name: xxxxxxxxx
Process: w3wp (14068)
Thread ID: 55
Description: Failed to update the SW component tree: An item with the same key has already been added.
Unknown at this time.
Currently under investigation.
The current work around is to add the first policy and edit the dependencies. The second instance of the package is uneditable.
Imported Document ID: TECH169779
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