Scheduled weekly scan does not run. Several error messages on client.
1. Popup: Microsoft Visual C++ Runtime Library:
Program: C:\Program Files\Symantec\Syma...
-pure virtual function call
Symantec Service Framework encountered a problem and needs to close.
3. Event Viewer Screenshot
4. Event viewer:
Event Source: Application Error
Event ID: 1000
Faulting application ccSvcHst.exe, version 10.1.2.14, faulting module AVHOSTPLUGIN.DLL or ccL100U.dll, version 12.1.671.4971, fault address 0x0009c559.
Event Source: Service Control Manager
Event ID: 7031
The Symantec Endpoint Protection service terminated unexpectedly.
unknown, maybe faulty installation or compatibility issue
Uninstalled SEP from Add/Remove Programs. Installed Antivirus and Antispyware only.
SEP 12.1 Antivirus and Antispyware installed with Proactive Threat Protection only. No previous version of SEP or other Symantec product was installed, only third party product: "Normann antivirus".
Servers impacted are application servers for a CAD program: Catia.
VNC4 remote program installed on the servers too.
Getting error messages when weekly scheduled full scans should run. Scans get stuck in state "Scan resumed"
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This will clear the history and restart the chat.