LiveUpdate versions
The correct versions of LiveUpdate for SEP are as follows:
- SEP 14.2.5323 (RU2): 3.3.203.36
- SEP 14.0.3897.1101 to 14.2.770.0000: 3.3.202.6
- SEP 14.0.3752.1000 (RU1): 3.3.201.36
- SEP 14.0.2415.0200 (MP2): 3.3.200.50
- SEP 14.0.2349.0100 (MP1): 3.3.100.15
- SEP 12.1.2015.2015 and later (RU2, RU3, RU4, RU5, RU6): 3.3.100.15
- SEP 12.1.1101.401 (RU1 MP1): 3.3.2.2
- SEP 12.1.1000.157 (RU1): 3.3.1.23
- SEP 12.1.671.4971 (RTM): 3.3.1.23
The LiveUpdate installation file (LUSETUP.EXE) can be found on the SEP installation media under the SEPM folder.
Uninstall and reinstall LiveUpdate
Note: You should run the LiveUpdate installer from the installation directory.
- Click Start > Control Panel.
- Click Programs and Features
- Click LiveUpdate.
- Click Uninstall/Change.
- Follow the onscreen instructions to uninstall LiveUpdate.
- Delete the following folders (some of these may already be deleted after the uninstall):
C:\ProgramData\Symantec\LiveUpdate
C:\Program files(x86)\Symantec\Liveupdate
- Install LiveUpdate (run \SEPM\lusetup.exe) from the original SEPM install media
Register SEPM with LiveUpdate
- Open Command Prompt as an administrator.
- At the command prompt type cd and the path to lucatalog.exe, as shown, for the correct SEP version and OS:
- cd C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\bin
- Type lucatalog.exe -cleanup. When the command line path returns, cleanup is done.
- Type lucatalog.exe -forcedupdate.
If Symantec BackupExec is also installed, re-register it with LiveUpdate from the command prompt (the location depends on the version of BE).
C:\Program Files\Symantec\Backupexec\beupdateops -addbe OR
C:\Program Files\Symantec\Backup Exec\beupdateops -addbe OR
C:\LU\beupdateops -addbe -optout
If Symantec Mail Security for Microsoft Exchange (SMSMSE) is also installed, reregister it with LiveUpdate from the command prompt.
From the command prompt, in the folder "C:\Windows\system32", run the following command:
regsvr32.exe "C:\Program Files\Symantec\SMSMSE\\Server\SAVFMSELU.dll"
- Click Start > Run.
- Type luall and click OK to test LiveUpdate.
Note: You may also want to test LiveUpdate's functionality in SEPM. Click the Admin tab > Servers > Local Site > Download LiveUpdate Content.
Note: If SEPM version is 12.1 RU5 or later, run through management server configuration wizard once then try LiveUpdate.