There are two ways to uninstall Symantec Endpoint Encryption Device Control clients that were deployed by GPO.
The first and recommended option is to unlink the Symantec Endpoint Encryption Device Control Install GPO fromthe OU containing the client computers, and to apply a new GPO containing an uninstall script. The second option is to edit the Symantec Endpoint Encryption Device Control Deployment GPO.
Corrupt install of SEEDC client.
To edit a Device Control GPO, the following steps are to followed:
1. Edit the relevant group policy applied to the client computers from which Symantec Endpoint Encryption DeviceControl is to be uninstalled.
2. Expand Computer Configuration, expand Software Settings, and then expand Software Installation.
3. Right-click the Symantec Endpoint Encryption Device Control object, point to All Tasks and then click Remove.
4. Select the Allow users to continue to use the software, but prevent new installations option.
5. Click OK.
6. Create a new GPO named Symantec Endpoint Encryption Device Control Uninstall; right-click the new GPO
and select Edit.
7. Navigate to Windows Settings under Computer Configuration and select Script and then Startup.
8. Click Show Files and create a new text document containing the following command:
msiexec.exe /x "\\full UNC path to Symantec Endpoint Encryption Device Control shared install folder\SymantecEndpointEncryptionDeviceControlClient.msi" /qn UNINSTALL_PASSWORD=uninstallpassword
9. Replace the full UNC path to Symantec Endpoint Encryption Device Control’s shared installation folder with theappropriate path.
10. Replace the uninstall password with the appropriate uninstall password.
11. Save the file with a .BAT extension.
12. Close the folder, click Add and then click Browse.
13. Select the newly created batch file and click OK.
Imported Document ID: TECH171710
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