Symantec Drive Encryption is used to encrypt the boot disk on a computer. In some circumstances, the display and keyboard input language may need to be changed at the BootGuard authentication screen. The display language is the language seen on the preboot screen. The keyboard language is the language of the keyboard being used. Setting the correct keyboard language enables SEE to correctly interpret keystrokes.
Symantec Drive Encryption (formerly PGP Whole Disk Encryption) gets these settings from your current system language settings at the time it is instrumented. These settings can be changed by following this guide.
To change this setting, perform the following steps:
Open command prompt
Run one of the following command: cd "C:\Program Files\PGP Corporation\PGP Desktop\WinPE"
If the previous command was unsuccessful, run the following command: cd "C:\Program Files <x86>\PGP Corporation\PGP Desktop"
This command will put you in the folder with the pgpwde.exe application we will use to change the display and keyboard input languages
Note the disk number of the boot disk by running the following command: pgpwde --enum
Be default, C: is the boot disk drive letter
The below image shows drive C: is part of Disk 0
This information can also be gathered by opening Disk Management and looking in the bottom half of the window to find the boot disk
In the below image, we recognize the C: drive is the boot disk and find that C: is on Disk 0
Note the language you want to change the display and keyboard input language to. These languages can be different.
The supported display languages are: English (en), French (fr), Spanish (es), Japanese (jp), and German (de)
The supported keyboard languages are:
Belgium (Comma, Period)
Canadian (Multilingual STD)
English (United States)
English (United Kingdom)
Norwegian (Bokmal, Nynorsk)
Portugese (Brazil ABNT, ABNT2)
Spanish (Latin America)
Run the following command, replacing disk 0 with the disk number in step 3, fr with the display and keyboard languages in step 4, and passphrase with the Administrator passphrase: