in the \HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls registry key. If there is a file listed there that ends in any of these strings, then it will be loaded by PGP Desktop. Use regedit to examine that key to determine if such a DLL referenced.
3rd party applications (i.e.VMware View Agent v4.6, Cisco Unified Personal Communicator) might install drivers ending in one of the strings above which cause issues.
Use one of the following to resolve this issue.
As a workaround uninstall the 3rd party application
Rename the pkcs12.dll driver
Disable automatic token support in PGP Desktop
Note: This issue is fixed in PGP Desktop 10.2 MP3 and newer.
PGP Desktop 10.2
Imported Document ID: TECH173848
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe