Altiris/NS Application error while loading the Notification Server console.
Last Updated December 11, 2014
When attempting to load the Notification Server Console they get the following error:
Server Error in '/Altiris/NS' Application Runtime Error
Description: An application error occurred on the server. The current customer error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details:To enable the detail of this specific error message to be viewable on the local server machine, please create a <customErrors> tab within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".
Note:The current error page you are seeing can be replaced by a customer error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
Please also note that the steps below are for SQL 7 and 2000 only.
Moving the Database files:
1. Make sure that you have a current backup of all of the databases you are planning to move. 2. Stop all of the Altiris Services. These are found on the NS server, by clicking Programs<Administrative Tools<Services, and stopping all of the Altiris-related services. 3. On the SQL server, open up SQL Enterprise Manager, and right-click the database you want to move. Choose All Tasks<Detach Database 4. Verify that current connections are at 0. If not, clear all connections, by clicking the clear connections button. 5. Once that is completed, browse to the existing database location in the file system. 6. Grab both the .mdf file and the .ldf files for the databases you would like to move, and move (don't copy, but move) to the desired location. 7. Go back to SQL enterprise Manager, Right click on the databases folder 8. Select All Tasks<Attach Database 9. Make sure the database has the same names 10. Specify that the database owner (DBO) to be same SQL account as was used when the NS was installed 11. Click OK 12. Restart the Notification Server services 13. Verify database and NS functionality
Notification Server 6.0 sp2
Imported Document ID: TECH17428
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